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Head of Primary Care

Sara heads up DMC Primary Care, and is responsible for the smooth running of DMC-run general practices, walk-in centres, and mobile units across London and the South East, overseeing care delivery to more than 55,000 patients.

What matters to Sara:

"Ensuring patients get the care they need from day one. In a busy practice, triage is absolutely critical to understanding how we can best support the patient, whether with a GP, a nurse, or a pharmacist. It is the little things that make a difference. We know we don't always get it right but our priority is to try and learn from every mistake.

We know people value access to care as close as possible to their home, so we have increased the range of services available at our walk-in centres to meet demand. We also provide extended opening hours, to reflect patients’ busy lives.”